Monday, December 9, 2019

Business Communication for Conceptualization - myassignmenthelp

Question: Discuss about theBusiness Communication forConstruct Conceptualization. Answer: Working on the course module, the topic which attracted me the most is emotional intelligence. Emotional intelligence or EI refers to the capability of an individual to recognize their own or other persons emotion and separate them and label them accordingly. It may be regarded as the guide through which a person behaves in the society. Every aspect of a persons attitude is determined by emotional intelligence. So, summarizing the above statements it shall be said that emotional intelligence refers to the ability of a person to recognize their and other peoples emotions related to a certain event or thing and then act accordingly to achieve benefits (Serrat 2017). In context to a business it shall be known that emotional intelligence is very important and also it plays a keep role in managing the human resource activities in an organization. For instance, if some people are negatively influenced by activities happening in the internal management of the company, resulting to which they are getting demotivated with this effect. So, for that purpose being on the part of human resource manager, they shall correctly identify the emotional feeling of their employees and take corrective actions so that their trust is laid in the activities of the business (McCleskey, and Berrios 2016). This activity of the human resource manager can be regarded as emotional intelligence. Further, it shall be known that there are three models of emotional intelligence that are ability model, mixed model and trait model. Under the ability model EI refers to the ability of an individual to observe emotions, integrate them to initiate thoughts, and understand emotions to regulate and promote them so that personal growth is motivated. The mixed model includes the characteristics trait of EI that are self-awareness, self-regulation, social skills, empathy and motivation. Lastly, under trait model EI refers to self-perception of an individual towards their emotional abilities (Legree, Mullins, and Psotka 2016). As per my concern emotional intelligence is a diverse topic including and facts in it, also it is one of the important aspects which help the business process to function efficiently. In my views, emotional intelligence helps a person to gather adequate knowledge about their abilities with the help of which they can introduce better efficiency in their working. Apart from it, EI also helps a person in achieving their personal life goals. If a person easily gets to know their abilities, then it is easy for them to become personally competent and gain their future goals defined. It helps a person to synthesize their abilities in the correct direction to create identification (Delcourt, et. al., 2016). The make feature of emotional intelligence which gained my attention is that it helps an individual to emphasis on aspects which are easily neglect y other people but are the main reason for the success of an organization or individual. It helps a person to develop leadership skills in them. Talking about person individual characteristics which can help them to lead is the acceptance or inheritance of leadership skills in them (Chang, et. al., 2017). Also, if a person does not possess adequate knowledge about emotional intelligence then they can face problems in implementing day to day activities. Emotional needs of a person helps them to understand their emotional needs and requirements which can help them to develop a better understanding regarding the concepts. Apart from that, emotional intelligence also helps to understand the behavior of people in a better way. Their attitude decides the way in which they will behave in the organization, and attitude is the only thing which initiates effective business communication in the management system of an organization (Petrides, et. al., 2016). So, if I am able to understand the emotional intelligence feature in people then it will become easy for me to lead and maintain healthy environment around me. My future aim for profession is to become a Human Resource Manager for a renowned firm. So, it is important for me to understand the concept of emotional intelligence and apply it in my organization. It is the duty of an HR to manage human resource activities in an organization effectively and efficiently. If I will have good understanding of EI then it will definitely help me accomplish my future goal and achieve the target which I have aimed for. As discussed earlier emotional intelligence refers to the ability of a person to understand the emotions of other people and label them accordingly. So, in my professional life this concept will help me to understand better the needs and feelings of people and then initiate activities so that good business environment is maintained. Also emotional intelligence will help me to inherit leadership skills in my behavior. As this process helps in determining self-awareness activities due to which I will get to know my skills and abilities on the basis of which I can work to achieve competence. If I am not motivated or having a positive behavior towards work, then my colleagues would not feel working under me. So, this process will help to be positive and initiate positivity in the environment as well. Due to this process communication in the organization will also get better which will the company to achieve its objectives. Understanding self-behavior id different and having the capacity to understand the attitude of different people is entire different concept (Mayer, Caruso, and Salovey 2016). Being an HR, I need to evaluate the behavior of people for their involvement in the business process. This process will help me understand the attitudes of people working with me, and it will also help me to motivate them to work with efficiency so that their personal goals along with organizational objectives are achieved. Managers who possess the EI approach supervisory responsibilities from a different perspective than authoritarian managers. It helps the managers in implementing decision by thinking practically and emotionally as well. People who understand EI, understands the importance of effective communication with staff members, and treating each employees with dignity and respect (Snchez-lvarez, Extremera, and Fernndez-Berrocal 2016). Thus, adaptation of emotional intelligence in me will help me to become an effective manager which will give positive start to my career. References Chang, B.P., Vacanti, J.C., Michaud, Y., Flanagan, H. and Urman, R.D., 2017. Emotional intelligence in the operating room: analysis from the Boston Marathon bombing. American journal of disaster medicine, 9(2), pp.77-85. Delcourt, C., Gremler, D.D., van Riel, A.C. and van Birgelen, M.J., 2016. Employee emotional competence: construct conceptualization and validation of a customer-based measure. Journal of Service Research, 19(1), pp.72-87. Legree, P.J., Mullins, H.M. and Psotka, J., 2016. Comment: The ability model of emotional intelligence: Consistency with intelligence theory. Emotion Review, 8(4), pp.301-302. Mayer, J.D., Caruso, D.R. and Salovey, P., 2016. The ability model of emotional intelligence: Principles and updates. Emotion Review, 8(4), pp.290-300. McCleskey, J.A. and Berrios, R., 2016. New directions in leadership: Emotional intelligence, leadership emergence, and perceived organizational justice. 2015-2016 OFFICERS President President-Elect Program Chair Program Chair-Elect, p.349. Petrides, K.V., Mikolajczak, M., Mavroveli, S., Sanchez-Ruiz, M.J., Furnham, A. and Prez-Gonzlez, J.C., 2016. Developments in trait emotional intelligence research. Emotion Review, 8(4), pp.335-341. Snchez-lvarez, N., Extremera, N. and Fernndez-Berrocal, P., 2016. The relation between emotional intelligence and subjective well-being: A meta-analytic investigation. The Journal of Positive Psychology, 11(3), pp.276-285. Serrat, O., 2017. Understanding and developing emotional intelligence. In Knowledge Solutions (pp. 329-339). Springer Singapore.

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